PERSONAL DATA PROTECTION CHARTER
1. What is the purpose of this charter?
This charter (the “Charter”) is intended to inform internet users (“You”, “Your”) about the terms and conditions under which their Personal Data (as defined below) is processed by the company SILVER RESORTS (“SILVER RESORTS” or “We”), in connection with Your use of the website https://maisonderetraitemaroc.fr/ (respectively the “Site”) and the “Processing”).
For the purposes hereof, the term “Personal Data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.
We invite You to read this Charter carefully before continuing to browse the Site.
2. Data Controller: SILVER RESORTS
SILVER RESORTS, a simplified sole shareholder company (société par actions simplifiée unipersonnelle), with a share capital of €15,000, registered under number 979 724 457 00010 R.C.S PARIS, with its registered office at 30/32 boulevard Sébastopol, Paris 75004, reachable at +33 9 70 70 30 20 – email: contact@silver-resorts.com, determines the purposes and means of the Processing and therefore acts as the data controller. The representative of SILVER RESORTS is Mr. Farès Bouslama, acting as President.
When carrying out the Processing, SILVER RESORTS undertakes to comply with the “Regulations”, meaning all applicable legal provisions on the protection of personal data, and in particular (i) Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, (ii) Directive 2002/58/EC of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector, and (iii) French legal and regulatory provisions, including Law No. 78-17 of 6 January 1978 as amended.
3. How does SILVER RESORTS collect Your Personal Data in the context of the Processing?
SILVER RESORTS collects Your Personal Data when (i) You browse the Site and (ii) You complete the various forms available, namely the “Contact” form and the “Receive our brochures” form.
4. What Personal Data is collected for the Processing?
In the context of processing online forms, the Personal Data processed includes Your identity data (last name, first name), Your personal email address, Your phone number, and any information You wish to share with us. In this context, You agree not to communicate any health data to SILVER RESORTS, as defined by the Regulations[1].
Regarding cookies used on the Site, these process Your connection data, Your preferences saved during previous sessions (authentication, choice and interface personalisation trackers), data enabling audience measurement by SILVER RESORTS, and Your device information.
We invite You to regularly update Your data by informing Us in writing of any changes, as described in the dedicated section “What are Your rights and how to exercise them?“.
5. Purposes, legal bases, and retention periods for Personal Data
SILVER RESORTS processes Your Personal Data strictly to the extent necessary to fulfil the purposes pursued, on the basis of the following legal grounds and for the retention periods detailed below:
Purposes
Legal bases
Retention period
Operation of the Site
Our legitimate interest in ensuring the proper functioning of the Site
1 year and 2 months from the date of Your last visit to the Site
Operation of the Site, in particular to offer You features/services personalised to Your expectations and to analyse Your connection data
Our legitimate interest in offering You features/services on the Site personalised to Your expectations and in analysing Your connection data
Certain cookies may require the collection of Your consent via the information banner displayed when You connect to the Site
1 year and 2 months from the date of Your last visit to the Site
Processing of the “Contact” and “Receive our brochures” forms
Our legitimate interest in developing our customer base
Three (3) years from the date of submission of the relevant form
Compliance with Our legal obligations
Compliance with Our legal obligations
The period necessary for the relevant legal obligation to lapse
SILVER RESORTS will only use Your Personal Data for the aforementioned purposes.
The provision of Your Personal Data is mandatory and necessary to enable SILVER RESORTS to fulfil the above-mentioned purposes; failing this, You will not be able to use the Site under normal conditions, or the Site will not be able to offer You an optimal experience, nor will You be able to benefit from the information requested via the forms.
Focus on cookies
Cookie
Functionality
Characteristics
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Prevent modal windows on the Site from being displayed repeatedly
Necessary
cookieyes-consent
Remember Your consent preferences so that they are respected on subsequent visits to the Site
Necessary
_GRECAPTCHA
Identify bots in order to protect the Site against malicious attacks
Necessary
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Calculate data relating to visitors, sessions and campaigns and track Site usage for Site analytics reporting
Analytics
6. Who are the recipients of Your Personal Data?
SILVER RESORTS only shares Your Personal Data with the following parties, who need access to it for the purposes of fulfilling the aforementioned purposes and the tasks assigned to them. The recipients of Your Personal Data are:
- Internal recipients: SILVER RESORTS staff in charge of the “Customer/Sales” and “IT” departments;
- External recipients: SILVER RESORTS subcontractors, in particular the subcontractor responsible for the IT system (data hosting), as well as the owners and managers of the residences/nursing homes.
SILVER RESORTS ensures that these recipients are required to implement appropriate security measures in order to comply with the Charter and are in no way authorised to process Your Personal Data for purposes other than those set out in Article 5.
7. Are Your Personal Data transferred outside the European Union?
Personal Data relating to the processing of the “Contact” and “Receive our brochures” forms are transferred to countries outside the European Union (EU), including Tunisia and Morocco. These transfers are governed by measures ensuring a level of protection equivalent to the Regulations, in particular the standard contractual clauses adopted on 4 June 2021 by the European Commission.
8. What are the security measures?
SILVER RESORTS implements technical and organisational measures to protect Your Personal Data against accidental or unauthorised destruction, alteration, loss, or disclosure.
9. What are Your rights and how to exercise them?
With regard to the Processing, You have the following rights:
- to be informed: You have the right to be informed of the Personal Data that SILVER RESORTS holds about You, as well as of the Processing. This is precisely the purpose of the Charter;
- to access: You have a right of access to all Personal Data concerning You that SILVER RESORTS holds. You may exercise this right by sending a simple request to SILVER RESORTS at the address provided below;
- to rectify: If You consider that such Personal Data is incomplete or inaccurate, You may ask SILVER RESORTS to rectify it, which SILVER RESORTS will do as soon as possible;
- to restrict: In certain cases listed in Article 18 of the GDPR, You may ask SILVER RESORTS to restrict the Processing of Your Personal Data;
- to transfer: You benefit from the right to data portability of Your Personal Data and You may require their transfer to a recipient of Your choice;
- to erase: You may request that SILVER RESORTS erase Your Personal Data (the “right to be forgotten”);
- to lodge a complaint: You always have the right to lodge a complaint with the Commission nationale de l’informatique et des libertés (CNIL);
- to object: You may in some cases object to the Processing: SILVER RESORTS will cease the Processing unless it is legally required to continue it or there are compelling legitimate grounds justifying the Processing;
- to define directives after Your death: these directives, which may be revoked at any time, may relate to the retention, erasure, or communication of Your Personal Data, by designating a person responsible for their execution:
- when they are general directives, You may transmit them to a digital trusted third party certified by the CNIL;
- when they are specific directives, You may transmit them directly to SILVER RESORTS;
If You wish to exercise all or some of Your rights or obtain additional information, You may at any time send a request to SILVER RESORTS, accompanied by a copy of proof of Your identity, which will allow Us to verify Your identity:
- by email at: contact@silver-resorts.com
- by post at: 30/32 boulevard Sébastopol, Paris 75004
10. Modification of the Charter
The Charter may be modified and updated at any time, and such changes will be communicated to You by SILVER RESORTS by any means it deems appropriate.
We recommend that You always make sure to read the most recent version of the Charter before using the Site and/or interacting with Us.
[1] Data relating to the physical or mental health, past, present or future, of a natural person (including the provision of health care services) that reveals information about their state of health. For example, information concerning an illness or certain data from which it is possible to infer information about a person’s state of health.
Last updated on 30/07/2023.